Job Details

Office Staff
  • 20 Vacancy

Experience

Minimum 0 Years

Employee type

Full Time

Position

Telecaller

Offer Salary

12000/ Month

Job Description

As a Telecaller, you will be responsible for contacting potential customers or clients over the phone to promote products or services, answer inquiries, and maintain customer relationships. This role requires excellent communication skills, a customer-focused approach, and the ability to meet targets and objectives set by the company.

Responsibilities

Outbound Calling: Make outbound calls to potential customers or clients to introduce products, services, or promotional offers. Customer Follow-Up: Follow up with existing customers to maintain relationships, address concerns, or offer additional products or services. Lead Generation: Identify and qualify potential leads through cold calling or warm leads provided by marketing campaigns. Information Sharing: Provide accurate information about products, services, pricing, and promotions to interested customers. Appointment Scheduling: Schedule appointments or meetings for sales representatives or field agents with potential clients or customers.

Skill & Experience

Good Communication: Being able to talk clearly and nicely to people over the phone. Listening: Paying attention to what the person on the other end of the phone is saying. Being Polite: Speaking in a friendly and respectful way to customers. Understanding Customers: Figuring out what customers need and how to help them. Patience: Staying calm, even if customers are upset or have lots of questions. Explaining Things Well: Making sure customers understand what you're saying without using too many hard words. Following Instructions: Doing what your boss tells you to do and doing it well. Using Computers: Knowing how to use a computer to find information and record details about calls. Working in a Team: Being able to work well with other people who are also making calls. Staying Positive: Keeping a good attitude, even if you've had a tough call.

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